Showing posts with label eBay positive feedback. Show all posts
Showing posts with label eBay positive feedback. Show all posts

Friday, December 24, 2010

Feedback tip for sellers on eBay

Feedback is extremely important on eBay.  Because the buyer and seller do not actually interact the buyer needs to have some way to know how they will be treated when they purchase a product from a seller.  Feedback is the mechanism that allows buyers to see a seller's past customers and the level of satisfaction each had once the transaction was complete.  Great customer service and a quick response to inquiries are two things that can dramatically increase a seller's positive feedback.

It is important to note that once the buyer or seller leaves feedback they cannot modify their feedback for that particular transaction in any way.  Thus it is ideal to wait until the transaction is complete before leaving feedback for both the buyer and the seller.  This allows both the buyer and seller to work out any issues that might crop up during the transaction and get these resolved before feedback is given.  The goal of course is to get 100% positive feedback and to be able to give positive feedback as well.  Once the transaction is complete and both parties are satisfied then feedback can be more accurately given.